Microsoft Windows users worldwide are experiencing significant disruptions due to Blue Screen of Death (BSOD) errors. These errors, triggered by a Crowdstrike update, are affecting AWS, Azure, and Windows 11 users, causing many devices to get stuck in restart loops.
The situation has led to severe consequences, including flight cancellations by Frontier Airlines due to a Microsoft 365 outage. In response, Microsoft is rerouting traffic and conducting a thorough investigation. Crowdstrike is also aware of the issue, and numerous user complaints have been reported by the Wall Street Journal and on X (formerly Twitter).
Global Impact
Millions of Windows users are encountering the dreaded BSOD, causing their computers to shut down or restart unexpectedly. In many cases, this leads to repeated restarts, disrupting services and resulting in the loss of unsaved data and valuable time.
When these systems crash, users see a message on their screen: “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.”
These BSOD errors, also known as black screen errors or STOP code errors, occur when a critical issue forces Windows to shut down or restart unexpectedly.
Widespread Impact and User Reactions
Users across the globe have taken to X to share their experiences and frustrations with the BSOD errors. The Wall Street Journal reported that this outage forced Frontier Airlines to cancel several flights in the United States. Frontier acknowledged the situation, stating, “Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. We appreciate your patience.”
Microsoft’s Response
Microsoft is treating this event with the highest priority and urgency. The company is working diligently to resolve the ongoing issues affecting Microsoft 365 apps. In a post on X, Microsoft 365 Status announced that they are “investigating an issue impacting users’ ability to access various Microsoft 365 apps and services.” They are actively rerouting affected traffic to alternative systems to mitigate the impact as quickly as possible. Another update emphasized, “We remain focused on redirecting the impacted traffic to healthy systems.”
Microsoft and Crowdstrike are continuing their investigation and efforts to restore normal service for all affected users.