Pioneers in Big Data and Predictive Analytics
Beyond The Arc is a Bay Area-based company that has been at the forefront of leveraging data to drive business success for over 18 years. With a team of experts comprising CX strategists, data scientists, marketing specialists, social media experts, customer and corporate communications professionals, and instructional designers and trainers, Beyond The Arc offers a unique mix of capabilities to fuel their clients’ objectives.
Harnessing the Power of Big Data
As more companies recognize the potential of Big Data, Beyond The Arc helps them assess their business and technical requirements, and then develops tailored solutions in areas such as Big Data, machine learning, predictive analytics, business intelligence, and cognitive solutions. The company takes a pragmatic approach, identifying each client’s unique needs and determining the best algorithms and business processes to address them. From measuring customer satisfaction from unstructured social media data to analyzing geolocation data to predict vehicle driving patterns, Beyond The Arc has demonstrated its expertise in leveraging data to drive insights and innovation.
Customer-Centric Approach to Business Transformation
Beyond The Arc’s services extend beyond data analytics to encompass effective customer experience and communication strategies. The agency’s work spans strategic planning, customer optimization, internal communications, and social media strategy. Their customer experience toolkit, comprising customer journey maps, personas, design thinking exercises, empathy maps, and more, enables them to help clients achieve success through key corporate initiatives and mergers and acquisitions.
A Passionate and Diverse Team
At the heart of Beyond The Arc’s success is its diverse and passionate team, whose creativity and unique perspectives translate into innovative solutions for their clients. As an agency deeply rooted in Silicon Valley, Beyond The Arc has learned how to help companies use data to generate insights and iterate quickly.
Leadership and Vision
Steven J. Ramirez, CEO of Beyond The Arc, leads the company’s practice in data science and predictive analytics in the Bay Area. Under his leadership, Beyond The Arc was recognized by CIO Review as one of the 100 Most Promising Big Data Solution Providers in 2017. Ramirez believes that the company’s ability to leverage each team member’s unique skills and encourage diverse thinking is what sets them apart from other agencies.
Staying Ahead in a Rapidly Evolving Landscape
In a constantly evolving business landscape, where the pace of innovation has accelerated across all industries, Beyond The Arc recognizes the importance of continuously adapting and staying ahead of the curve. As Ramirez emphasizes, “The pressure is always on to keep abreast of new technologies and continue to seek novel ways to solve difficult problems.”
With their data-driven approach, innovative mindset, and commitment to customer-centricity, Beyond The Arc is poised to continue leading the way in transforming businesses through the power of data and exceptional customer experiences.
